SHIPPING & RETURNS
Deliveries to the UK only.
Free standard delivery on all orders above £50.00.
Standard delivery (orders below £50)
3-5 business days*
1-3 business days*
*Delivery times are based on orders placed before 4pm GMT on any day.
Please do bear with us during the Covid-19 Pandemic. Our carriers are working hard to ensure social distancing measures and may experience delays.
We will endeavour to continue to serve our customers as quickly as possible and apologise for any inconvenience that our longer delivery times may cause.
We are happy to offer a refund/exchange for an unwanted item returned within 30 days of receipt. Please be aware that we must receive returns within 30 days of delivery.
Please note that all items must be returned in a saleable condition:
Unopened, with all original product packaging and hygiene seals untouched.
We are unable to offer a refund, replacement or exchange on items that are not re-saleable.
If your order qualified for a free gift, it must also be returned before your refund or replacement can be processed.
You will need to cover the cost of return shipping.
I WANT TO CANCEL THE ORDER I JUST PLACED, WHAT DO I DO?
Please email firstname.lastname@example.org and we can process a cancellation and refund for you.